Privacy Policy
1. Your personal data – what does this mean?
Personal data refers to any information relating to a living individual who can be identified from that data, either directly or indirectly, in conjunction with other information held or likely to be held by the data controller.
The processing of personal data is governed by the General Data Protection Regulation (GDPR).
2. Who is responsible for managing my information?
This website is owned and operated by vzw Ontspanning en Vakantie: we are the data controller. This means we decide how and for what purposes your personal data is processed.
We are responsible for collecting and properly processing any personal information you provide. We will keep your data safe and use it in accordance with applicable privacy and data protection laws and the terms of this policy.
3. What information do we collect?
When you fill out a form on our website, you may be asked to enter the following details:
- Your name
- Email address
- Address
- Telephone number
However, you may also visit our site anonymously.
We also collect usage information through cookies (see paragraph 9 below).
4. How do we use your information?
The information you provide may be used in the following ways:
- For the purpose for which you provided the data
- To respond to your inquiries
- To tailor content to your profile
- For statistical purposes when evaluating our services
5. How do we protect visitor information?
We have implemented various security measures to ensure the safety of your personal information. Your data is stored in secured networks and is only accessible to a limited number of persons with special access rights, who are required to keep the information confidential. When you access your data, a secure server is used. All sensitive data you provide is transmitted via SSL (Secure Socket Layer) technology and then encrypted into our database to be accessed only as stated above.
6. With whom do we share your information?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice, except as described below. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, provided these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
7. When may we contact you in the future?
We may wish to send you information about our own products and services, or those of selected third parties. We retain the right to do so by post, phone, email or SMS unless you inform us that you do not wish to be contacted in this way.
We will always ask for your prior consent to allow third parties to contact you via email. If you wish to adjust your preferences regarding how we use your data for direct marketing, please contact us at privacy@florealgroup.be.
8. How long do we retain your information?
We operate a data retention policy to ensure that your information is kept only for as long as necessary for relevant purposes or to comply with legal requirements. When no longer needed, we will securely delete your data from our systems. In general, we retain data as long as it remains relevant; up to 6 years after the calendar year it relates to.
9. Cookies
Our website uses cookies to distinguish you from other users. This helps us to give you a good experience when you browse our website and allows us to improve it. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookies Policy.
10. How can you access and update your information?
You have the right to request a copy of the information we hold about you. To request this, please email privacy@florealgroup.be.
We want to ensure your personal data is accurate and up to date. You may ask us to correct or delete information you think is inaccurate.
11. Further processing
If we wish to use your personal data for a new purpose not covered by this privacy notice, we will provide you with a new notice explaining the new use before we start the processing. Where necessary, we will seek your prior consent.
12. Does this policy apply to linked websites?
Our website contains links to other websites. This privacy policy applies only to our website, so when you click a link to another website, we advise you to read their privacy policy.
13. How do we keep this policy up-to-date?
We review our privacy policy regularly and place any updates on this webpage.
This policy was last updated on 04/05/2021.
14. Who to contact with questions?
Please contact us if you have any questions about this privacy policy or the information we hold about you.
Email: privacy@florealgroup.be